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Fax to mail not working!
Added by Albert Saab about 3 years ago
It is a new XIVO installation.
We are getting this error when we try to send or receive a fax:
WARNING[24794][C-0000003a]: res_fax.c:2513 sendfax_t38_init: Audio FAX not allowed on channel 'Local/XXXXXXX@default-0000000b;1' and T.38 negotiation failed; aborting.
Same SIP gateway is used on another xivo installation and it is working fine.
Please advise.
Replies (1)
RE: Fax to mail not working! - Added by Laurent MEILLER about 3 years ago
Hi Albert,
It seems that Asterisk might allow you to have audio fallback : https://wiki.asterisk.org/wiki/display/AST/Application_ReceiveFax
Basically to enable it :
- Connect to your XiVO
- Edit
/usr/share/xivo-config/dialplan/asterisk/extensions_lib_subr.conf
and modify l.55 to be :
same = n,ReceiveFax(${XIVO_FAXFILE}, f)
- launch asterisk cmd line (
asterisk -r
) - type
dialplan reload
- type
dialplan show rxfax
to check that modification is applied - retest